Vision Statement
Peace of mind for everyone, one person at a time.
Mission Statement
Bishop Insurance Service provides peace of mind to our customers and colleagues by honestly, diligently, and consistently caring for their insurance needs.
Culture Statements
Owners
• We are honest and ethical in our business dealings with all customers, companies, prospects, and staff.
• We are community-oriented and involved in activities that further the health and happiness of our communities.
• We are committed to our industry and handle all insurance transactions in a positive manner.
Business Success
• We provide consistent service to our customers, companies and prospects, bringing successful and profitable relationships to the agency.
• We maintain our technological systems continually for optimum efficiency.
• We do our jobs right the first time, resulting in greater efficiencies and better service to our customers.
Customers
• We treat every customer, prospect, and company representative in a friendly and respectful manner.
• We are consistent, reliable, and dependable in our service to all customers and prospects and in the delivery of information to our company partners.
• We are sincere in our service, offering security and peace of mind to those who do business with us.
Staff
• Our staff is knowledgeable about the products they sell and service, and insurance education is their right.
• Our work place is pleasant and fun.
• We provide a stable and safe work environment for all staff where each person respects the efforts, work and time of the others.
Trusted Choice® Pledge of Performance
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim. Help you solve problems related to your coverage or account.
Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
