| |
 Vision
Statement –
Peace of mind for everyone, one person at a time.
Mission Statement –
Bishop Insurance Service provides peace of mind to our customers and
colleagues by honestly, diligently, and consistently caring for their
insurance needs.
Culture Statements –
Owners
• We are honest and ethical in our business dealings with all
customers, companies, prospects, and staff.
• We are community-oriented and involved in activities that further
the health and happiness of our communities.
• We are committed to our industry and handle all insurance
transactions in a positive manner.
Business Success
• We provide consistent service to our customers, companies and
prospects, bringing successful and profitable relationships to the
agency.
• We maintain our technological systems continually for optimum
efficiency.
• We do our jobs right the first time, resulting in greater
efficiencies and better service to our customers.
Customers
• We treat every customer, prospect, and company representative in a
friendly and respectful manner.
• We are consistent, reliable, and dependable in our service to all
customers and prospects and in the delivery of information to our
company partners.
• We are sincere in our service, offering security and peace of mind
to those who do business with us.
Staff
• Our staff is knowledgeable about the products they sell and service,
and insurance education is their right.
• Our work place is pleasant and fun.
• We provide a stable and safe work environment for all staff where
each person respects the efforts, work and time of the others.
Trusted Choice® Pledge of Performance -
Trusted Choice® agencies are insurance and financial services firms
whose access to multiple companies and commitment to quality service
enable us to offer our clients competitive pricing, a broad choice of
products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed
to treating you as a person, not a policy. This commitment means we
shall:
-
Work with you to identify the insurance
and financial services that are right for you, your family or your
business and use our access to multiple companies to deliver those
products.
-
Guide you through the claims process
for a prompt and fair resolution of your claim. Help you solve
problems related to your coverage or account.
-
Explain the coverages and options
available to you through our agency, at your request.
-
Return your phone calls and e-mails
promptly and respond to your requests in a timely manner.
-
Provide 24/7 services for our
customers, offering any or all of the following: emergency phone
numbers, Internet account access, e-mail and call center services.
-
Use our experience and multiple company
relationships to customize your coverage as needed.
|
